Customer Reviews & Stories

Can't say enough about Bryden's. They take great care of our Tundra. It's going on 200K miles and they've been great about keeping it in good shape and letting us know about possible upcoming repairs. Fantastic to work with, they're flexible, get the car done when they say they will, call promptly when they find something, and their prices are reasonable. They even waited for me one evening when I was a few minutes late after closing to pick up the car. Great service!!

— Google Review

Bryden’s Auto Service is 5 Star! Had my car towed to them and they immediately saw it. They had it diagnosed and fixed within the hour! They are honest, professional, caring, knowledgeable and enjoy what they do. I would highly recommend them for any auto repairs. They’ve been in business 24 years and now I know why! I will now go to Bryden’s Auto for any car needs (& I live on the west side). They’re worth the drive!

— Google Review

Bryden's Auto Service is incredible! My car was towed to them and they saw the car immediately and diagnosed the problem within 15 minutes. They fixed my car right then and I was back on the toad within the hour! Very professional, honest, reasonably priced, caring, and knowledgeable. I would highly recommend Bryden's. They've been in business 24 years and now I know why. I will not go anywhere else from now on and I live on the West side. He's worth the drive!

— Yelp User

My son needed assistance in getting his Cadillac through emissions.  I went to a lot of places.  They all wanted at least 3 times the value of the vehicle.  I went on the DMV website and searched for mechanics with a 100 percent pass rate.  I found Bryden's and found good reviews. Went in.  Met a mechanic that was friendly.  Explained everything and laid out the options and made it downright affordable.  They did the repair and physically took it though emissions.  Job done.Very pleased with the service.  I highly recommend them to not just do emissions but do other repairs.

— Yelp User

My son needed assistance in getting his Cadillac through emissions.  I went to a lot of places.  They all wanted at least 3 times the value of the vehicle.  I went on the DMV website and searched for mechanics with a 100 percent pass rate.   I found Bryden's and found good reviews. Went in.  Met a mechanic that was friendly.  Explained everything and laid out the options and made it downright affordable.  They did the repair and physically took it though emissions.  Job done. Very pleased with the service.  I highly recommend them to not just do emissions but do other repairs.

— Stockman (Google Review)

Great customer service, fast, friendly and they did an amazing job checked the entire car for a great price. I will be coming for my oil changes here again and recommending all my friends and family. Thank you lots.

— Blanca M. (Garage Fly)

After failing emissions testing twice, I discovered Bryden’s Auto Service through the ADEQ website listings of Recognized Repair Facilities (RRF). In short, they correctly diagnosed the root cause of the test failures (unlike another facility I went to after the first failure), and were able to make the necessary repairs same day. And as a real customer service feature, after testing in their shop to confirm the truck would pass a third emissions test, they also went to a testing station and provided me with the passing ADEQ Inspection Cert. The truck passed with flying colors, AND I didn’t have to make a third trip to a testing station. Really sweet, and I’m thoroughly impressed with the service at Bryden’s

— Jon C. (Garage Fly)

Great customer service and very friendly staff. I would definitely recommend them to my other friends or family friends. I showed up at 730 for an oil change and I was done in about 30 minutes or so. Thanks to all the wonderful staff at Brydens Auto Service.

— Michael E. (Garage Fly)

Always great quality service!

— Nordean M. (Garage Fly)

I had moved to Phoenix from Ohio several years ago and had met Bryden personally. After talking with him and learning of his auto service and credentials I knew I had found a mechanic to service my vehicles. From my first service thru every service I've had Bryden and Keith have been exceptional. Always quoting price and time up front before work is done and never having a problem with the repairs. Quality workmanship and knowledge in automotive repair is outstanding. I can't say enough about their honesty and integrity. If every business was like Bryden's what a world this be to live in. It is no wonder why there are so many customers at his facility. If you need automotive service there is only one name to know. Bryden's Auto Service.

— Yelp User

I take all my vehicles here. I have lived in Arizona for 15 years and bryden's is the best!! Very honest and trustworthy mechanic. 

— Google Review

Bryden's Auto Service has been our mechanic for over 15 years.  We wouldn't even think of taking our vehicles anywhere else!  Bryden and his team have worked on both our Ford F150 and our Volvo...and they treat them like they were their own!  The words that best describe Bryden's Auto Service: honesty, integrity, doing the right thing because it's the right thing to do for the customer, excellent customer service and quality work.  We are honored to know Bryden, Keith and his team.  We would give him 10 stars if that rating was available!

— Yelp User

Pleasure to deal with. Fixed issues with engine management lights on Mercedes Sprinter Van, extremely knowledgeable, courteous and finished the job on time at a reasonable cost! No hesitation in recommending.

— Google Review

Bryden is just great!  I developed car trouble on I-10 while driving to Phoenix airport from Tucson.  My husband got on the phone and picked Bryden's off a long list of Google choices - a total crap shoot. Well, we won!  Bryden met me at a very early hour, and did a quick repair that got me on the road, with no waiting.  As a result, I was on-time for my flight!  When I got back on a Sunday night,  I was able to drive home again in a safe car.  All thanks to Bryden.  On top of that, he didn't even charge me!!!  Thank you so much! Don't assume that YOUR  repair will be free too, but I think you CAN assume that he is a nice guy who knows what he is doing and who aims to treat customers right!

— Yelp User

Being a mechanic myself I am always picky who I take my vehicles to. I do European cars only so when my ram needed work I took it to Bryden. He did great work in a timely manner and even handled all the paperwork for my extended warranty. I personally highly recommend Bryden.  Great shop always a pleasure to deal with.

— Yelp User

Bryden is a nice great and they treat my car nicely!

— Google Review

This my friends, is a mechanic that restored my faith in mechanics.  Bryden and his son are the best!!! I took my Dodge Sprinter, with a Mercedes Benz engine on it (which no one wants to touch because it happens to be diesel, he fixed it quickly, I loved the work.  I wasn't expecting to pay a lot for the repair but I would do it again.  I'm sure they would've charged me less if they they could have but it is worth every penny.  I WOULD STRONGLY RECOMMEND them for any repair.  I own a computer repair shop here in Phoenix, and I tell you, being in the service industry, there are a lot of fakes out there that gives us a bad reputation but I'm very happy I found them THANKS!!!

— Yelp User

Sooooo Coool!!   Just when your down on your luck and you need your set of wheels fixed- who comes through without all the rhetoric bullshit?? Bryden's!!! My husband had a simple question we asked J____'s and Phx R&Axle and they had no clue as to what kind of tool my husband needed for his Axle-hello?? Really???? Bryden knew OR was it that he doesn't see colors, I don't know ,but He Kicks Ass So Cool!! THANK YOU BRYDEN!!!!!!

— Yelp User

Bryden's Auto Service has been our mechanic for over 15 years.  They have worked on both our Ford F150 and our Volvo.  Bryden's treats our vehicles as if they were their own!  Words to describe Bryden's Auto Service: honesty, integrity, excellent customer service, quality work, and putting the customer first!  We are honored to do business with Bryden and his team and give them our highest recommendation!

— Google Review

I was very pleased with the service I received on my Toyota Camry, very honest, fast and reliable service, I will definitely be a repeat customer! Thank you.

— Yelp User

Great place and best of all honest.

— Google Review

Fantastic service on my work van, thank you!

— Google User Review

Highly recommend! These guys listened to the issues I was having with my vehicle, appropriately diagnosed and serviced my car without any problems when other auto shops could not figure out what was going wrong. They are great!

— Google User Review

Really thorough and very nice! They are not the type of shop to make up things to do on the car and I love that they offer to help you prioritize which things to get done first. I only got my oil changed, but if I had not moved out of state, would definitely go back!

— Yelp User Review

The most knowledgeable and honest shop in the valley. We bring our trucks in from Mesa for repairs as well as service.

— Garage Fly User

I have been taking my cars exclusively to Bryden’s for almost 15 years. during this time I bought my first used car, I took it to Bryden before I boughtr it to see if it was in as good a shape as the dealer claimed. It was. I’ve been happy with it for 7 years. Bryden is complete trustworthy and honorable. He tells you what must be done and what should be done and gives you a fair estimate. He does what he says he is going to do and does it exceptionally well. If there was a 10 rating I would give it to Bryden’s Auto Service, as it is a 5 is the top, or excellant rating and he has earned it. Many Thanks.

— Garage Fly User

Bryden’s Auto is a first rate shop with down to earth employee’s that really listen to what someone has to say. Their willing to take you out to your car and show you any problems that have occured and might occur in the near future also. Unlike other shops if they say their going to diagnois something, they really do it. I’ve had other shops tell me we’ll find the problem, $700.00 or $800.00 later they fail to fix the symptoms. They turned out to be parts changers, not Bryden’s!!! Theyv’e been on the money every time. My hats off to you Bryden’s Auto Service!!!!!!!!!!!!!

— Garage Fly User

Bryden’s Auto Service was a very friendly place. They were timely with answers on my vehicle, and were able to explain everything clearly. They provided a great service. Thanks.

— Garage Fly User

Bryden and Scott (mech) always go out of their way for me. I’ve been going to him since 2001. Ran into many dishonest garage owners up until then. I trust his advice and recommendations (except on his advice to buy Ford..hahaa) I know them personally and they are as honest in real life than they are in their business life. I personally recommend this garage, I guarantee it! ;o)

— Garage Fly User

Very trustworthy and thorough in his work.

— Garage Fly User

Very friendly atmosphere, I was called before any work had begun and notified of recommendations for service without any pressure. I highly recommomend taking your vehicle to this shop for a refreshing experience of honest dealings and pride in work that really shows.

— Garage Fly User

I’ve been going to Bryden’s Auto Service for many years and have found Bryden to be the best in his business..I have a high end sports/show car that I would entrust only to Bryden…He’s always smiling and can fix anything when it comes to anything automotive..HE’s “”NEVER”” failed me ever….

— Garage Fly User

Bryden is the only person I trust in Phoenix. He has taken care of my truck with honesty and integrity. After being ripped off by many local “mechanics” Bryden was a God-send and my family will always go to him for car troubles and repairs.

Thanks for this service. Best, – Joe

— Garage Fly User

I have been going to brydens auto service for 4 years now. I have always been treated with the upmost repect and i always get the highest quality parts and service. I consistantly recommend bryden to anyone and everyone who needs auto work. honesty and integrity is what brydens auto service is all about! Thank you Bryden

— Garage Fly User

AWESOME!! For 12 years my husband and I have taken our vehicles to Bryden. He’s honest, has wonderful integrity, and has the best customer service skills I’ve ever seen. We don’t just consider him “our mechanic” – we consider him a good friend. You will LOVE this place,and so will your vehicle.

— Garage Fly User

I have lived in Phoenix for 4 years now and the first 2.5 years were spent searching for an auto shop that I felt good doing business with.

Since I found Bryden’s in August 2007; I am happy to say that my searching days are over. He is a Master Automotive Technician and a Wonderful human being.

From the first time of having a vehicle repaired/serviced by Bryden; I have been treated with respect, honesty, consideration and have NEVER felt like I was overcharged or ripped-off as other places in this area left me feeling.

He has fixed my vehicles immediately during emergency situations and always within the promised time for scheduled repairs/service.

Actual charges are always within or less than

the estimates that he told me prior to starting any work.

I recommend his business with utmost honor and wish him abundant prosperity; for he is worth every penny that he charges.

I am grateful to be a customer.

Sincerely, Dr. Rea Lee & her Mastiffs

Phoenix, AZ

— Garage Fy User

Bryden’s provided me with first class service that went above and beyond my expectations. As a new customer I was impressed with every aspect of my dealings with them. Professional, courteous, knowledgable, honest and true to their word. I am beyond pleased and satisfied with their work, they have made me a loyal customer and I will recommend them to everyone I know. I have had a lot of bad experiences with both chain and private garages, with maybe one exception, but I can honestly say my dealings with Bryden’s have been exemplary. If every garage did business like them people wouldn’t distrust mechanics & the industry so much. I’m also going to let the BBB know what a good business Bryden’s is too. I could not have asked them to do as good a job as they did with my Bronco, they fixed stuff I didn’t even think of asking them to fix for which I am especially grateful. Thanks.

— Garage Fly User

I have been a customer of Bryden’s Auto Service for over 10 years now. I have witnessed his business grow over the years, which I believe is because he really does enjoy his work and is always a pleasure to do business with. As always, BRYDEN IS HONEST, competitively priced, and very knowledgeable within his business practices. I would highly recommend Bryden’s Auto Service to anyone in need of a mechanic.

— Garage Fly User

My AC started to blow hot air. I took into Bryden’s Auto Service, because of the reviews I read on here, and their affiliation with BBB.org. It was fast service, they were honest about my condition with my AC and got it going. My AC a few months later is still working Great! THanks Guys!

— Garage Fly User

The greatest. Bryden is honest and fair. I purchased my car from him and he is the only one that I will allow to work on my cars.

— Garage Fly User

I was recommended Bryden by a friend. I was looking for an honest mechanic after a shady report from the dealership where I always have my car serviced. Bryden looked over my vehicle and told me what I really needed then gave me a fair price. I know I found a new mechanic!

— Garage Fly User

We needed the engine replaced in our Yukon. We trusted the work to Bryden’s Auto and the results exceeded our expectations. Bryden was quick, thorough, and took the time to explain all of his findings, even documenting with photographs! He found issues with “repairs” done by our last mechanic. He truly believes in taking pride in his work!

— Garage Fly User

Excellent service, fast friendly and 80% less than the dealer. Bryden sourced the parts, kept me informed and was generally helpful to work with.

— Garage Fly User

My Camry was smoking grey smoke every morning after sitting in the garage. With 176k miles, I figured it was time for some major repairs. I went to Bryden for an estimate for valve job or engine overhaul, but to my surprise, Bryden suggested changing the PCV valve. His experience was that many times the PCV valve is overlooked in normal maintenance and can cause smoking or even rough idling. Bryden was able to fit me in and had the part waiting. After starting the car this morning, I was so excited to find that the smoking issue is about 90% gone and the car runs better and starts easier. Thanks Bryden. I guess the Camry will keep running for another 176k miles.

— Garage Fly User

the check guage light was on and no oil presure on the guage and the previous shop could not figure out the problem after having the vechile for several weeks we were told about this shop and took the vechile there and after four days the mechanic Brian found the problem and fixed it and so far no light thank you

— Garage Fly User

I worked for a non profit company for over 20 years and began sending our vehicles to Bryden’s Auto Shop after having trouble finding an honest mechanic in town. Since our vehicles have been taken to Bryden’s for regular maintenance, they have been running the way a Ford auto should be running.

I started taking my own personal vehicle to Bryden”s and have not had any trouble with my car since. I really like this shop as it is BBB certified and they are honest, and loyal to the customer. They will explain the issues and do the repairs. BEST PLACE AND YOU WILL NOT BE UNSATISFIED!!

— Garage Fly User

We are pleased to have had Bryden at Bryden’s Auto Service as our auto mechanic for the past 12 + years. Bryden has worked on both our Ford F150 and our Volvo.

He knows the meaning of the word “service”. We have always found him to be honest, knowledgeable, and dependable.

We appreciate Bryden’s integrity. For example: He does not replace parts just to be replacing parts. If he replaces a part, he has to be convinced and proven that the part is bad.

We do not hesitate to give him the highest recommendation.

Sincerely,

Rob & Terri O’Halloran

— Garage Fly User

I have been coming here for a few years now and it has been great. Bryden is very honest and great to work with. Prices are very reasonable. I always recommend this auto shop to my friends and family.

— Garage Fly User

I wont be taking my car anywhere else from now on! I needed a new condenser and they were able to order it and fix it all in a short amount of time. Great customer service here. The amount I paid was less than the estimate they gave me which is always a nice surprise! I highly reccomend Bryden’s auto service!

— Garage Fly User

I have nothing but great things to say about Bryden’s auto. They picked me up at my place of work after the job was done, actually two days in a row, because the part they needed wasn’t available on the first day. My vehicle was repaired and finished when they said it would be and the price was exactly what they said it would be. I will definitely be going back whenever my car needs servicing because of their honesty and expertise. I would like to thank them for a job WELL DONE!

— Garage Fly User

My wife and I have used Bryden for our American autos for the last 15 years or so. I have found him to be very knowledgeable and honest.

When I first tried him we lived about 3 miles from his shop. Currently I drive about 100 miles for him to service my Excursion.

— Garage Fly User

I had moved to Phoenix from Ohio several years ago and had met Bryden personally. After talking with him and learning of his auto service and credentials I knew I had found a mechanic to service my vehicles. From my first service thru every service I’ve had Bryden and Keith have been exceptional. Always quoting price and time up front before work is done and never having a problem with the repairs. Quality workmanship and knowledge in automotive repair is outstanding. I can’t say enough about their honesty and integrity. If every business was like Bryden’s what a world this be to live in. It is no wonder why there are so many customers at his facility. If you need automotive service there is only one name to know. Bryden’s Auto Service.

— Garage Fly User

I have trusted Bryden with my vehicles for over 20 years.

— Garage Fly User

Wil and I have been using Beyden as our auto mechanic for many years. Bryden is wonderful and runs a very clean shop. He takes pride in his work and always looks out for maintenance my vehicle needs. I always feel safe on the road because of Bryden.

— Garage Fly User

Great customer service, fast, friendly and they did an amazing job checked the entire car for a great price. I will be coming for my oil changes here again and recommending all my friends and family. Thank you lots.

— Garage Fly User

Excellent and quick service

Very friendly

— Garage Fly User

After failing emissions testing twice, I discovered Bryden’s Auto Service through the ADEQ website listings of Recognized Repair Facilities (RRF). In short, they correctly diagnosed the root cause of the test failures (unlike another facility I went to after the first failure), and were able to make the necessary repairs same day. And as a real customer service feature, after testing in their shop to confirm the truck would pass a third emissions test, they also went to a testing station and provided me with the passing ADEQ Inspection Cert. The truck passed with flying colors, AND I didn’t have to make a third trip to a testing station. Really sweet, and I’m thoroughly impressed with the service at Bryden’s

— Garage Fly User

Great customer service and very friendly staff. I would definitely recommend them to my other friends or family friends. I showed up at 730 for an oil change and I was done in about 30 minutes or so. Thanks to all the wonderful staff at Brydens Auto Service.

— Garage Fly User

Always great quality service!

— Garage Fly User

I was ready to give up on my car after trying to get it fixed with another mechanic for almost three months. A friend recommended Bryden and after a day with my car they fixed the issue and it passed emissions. I couldn’t be happier!

— Garage Fly User

70 Chevelle failed emissions test. Bryden and Keith solved a stubborn issue with confidence and ease. Great service with great people.

— Garage Fly User

Bryden’s auto service consistently does quality work and provides great service. Our 26 old car is always treated with great care!

Bryden’s replaced the “original” bushings in the suspension because they squeaked/wore out. Also, replaced the catalytic converter/oxygen sensor after it failed an emission test. They even took it to the emission testing station for us where it passed with flying colors!

We can depend on them to always do an excellent job!

— Garage Fly User

Bryden’s Auto Service is incredible! My car was towed to them and they got me in within 10 minutes of my arrival. They diagnosed what was wrong and fixed it within 30 minutes. I was driving my car in an hour of being towed. The owner, Bryden, is hands-on, professional, honest, knowledgeable and has a heart of gold! Reasonable price and quick service! Would highly recommend Bryden’s Auto Service. He’s been in business 24 years and now I know why!

— Garage Fly User