Customer Reviews & Stories

Can't say enough about Bryden's. They take great care of our Tundra. It's going on 200K miles and they've been great about keeping it in good shape and letting us know about possible upcoming repairs. Fantastic to work with, they're flexible, get the car done when they say they will, call promptly when they find something, and their prices are reasonable. They even waited for me one evening when I was a few minutes late after closing to pick up the car. Great service!!

— Google Review

Bryden’s Auto Service is 5 Star! Had my car towed to them and they immediately saw it. They had it diagnosed and fixed within the hour! They are honest, professional, caring, knowledgeable and enjoy what they do. I would highly recommend them for any auto repairs. They’ve been in business 24 years and now I know why! I will now go to Bryden’s Auto for any car needs (& I live on the west side). They’re worth the drive!

— Google Review

Bryden's Auto Service is incredible! My car was towed to them and they saw the car immediately and diagnosed the problem within 15 minutes. They fixed my car right then and I was back on the toad within the hour! Very professional, honest, reasonably priced, caring, and knowledgeable. I would highly recommend Bryden's. They've been in business 24 years and now I know why. I will not go anywhere else from now on and I live on the West side. He's worth the drive!

— Yelp User

My son needed assistance in getting his Cadillac through emissions.  I went to a lot of places.  They all wanted at least 3 times the value of the vehicle.  I went on the DMV website and searched for mechanics with a 100 percent pass rate.  I found Bryden's and found good reviews. Went in.  Met a mechanic that was friendly.  Explained everything and laid out the options and made it downright affordable.  They did the repair and physically took it though emissions.  Job done.Very pleased with the service.  I highly recommend them to not just do emissions but do other repairs.

— Yelp User

My son needed assistance in getting his Cadillac through emissions.  I went to a lot of places.  They all wanted at least 3 times the value of the vehicle.  I went on the DMV website and searched for mechanics with a 100 percent pass rate.   I found Bryden's and found good reviews. Went in.  Met a mechanic that was friendly.  Explained everything and laid out the options and made it downright affordable.  They did the repair and physically took it though emissions.  Job done. Very pleased with the service.  I highly recommend them to not just do emissions but do other repairs.

— Stockman (Google Review)

Great customer service, fast, friendly and they did an amazing job checked the entire car for a great price. I will be coming for my oil changes here again and recommending all my friends and family. Thank you lots.

— Blanca M. (Garage Fly)

After failing emissions testing twice, I discovered Bryden’s Auto Service through the ADEQ website listings of Recognized Repair Facilities (RRF). In short, they correctly diagnosed the root cause of the test failures (unlike another facility I went to after the first failure), and were able to make the necessary repairs same day. And as a real customer service feature, after testing in their shop to confirm the truck would pass a third emissions test, they also went to a testing station and provided me with the passing ADEQ Inspection Cert. The truck passed with flying colors, AND I didn’t have to make a third trip to a testing station. Really sweet, and I’m thoroughly impressed with the service at Bryden’s

— Jon C. (Garage Fly)

Great customer service and very friendly staff. I would definitely recommend them to my other friends or family friends. I showed up at 730 for an oil change and I was done in about 30 minutes or so. Thanks to all the wonderful staff at Brydens Auto Service.

— Michael E. (Garage Fly)

Always great quality service!

— Nordean M. (Garage Fly)

I had moved to Phoenix from Ohio several years ago and had met Bryden personally. After talking with him and learning of his auto service and credentials I knew I had found a mechanic to service my vehicles. From my first service thru every service I've had Bryden and Keith have been exceptional. Always quoting price and time up front before work is done and never having a problem with the repairs. Quality workmanship and knowledge in automotive repair is outstanding. I can't say enough about their honesty and integrity. If every business was like Bryden's what a world this be to live in. It is no wonder why there are so many customers at his facility. If you need automotive service there is only one name to know. Bryden's Auto Service.

— Yelp User

I take all my vehicles here. I have lived in Arizona for 15 years and bryden's is the best!! Very honest and trustworthy mechanic. 

— Google Review

Bryden's Auto Service has been our mechanic for over 15 years.  We wouldn't even think of taking our vehicles anywhere else!  Bryden and his team have worked on both our Ford F150 and our Volvo...and they treat them like they were their own!  The words that best describe Bryden's Auto Service: honesty, integrity, doing the right thing because it's the right thing to do for the customer, excellent customer service and quality work.  We are honored to know Bryden, Keith and his team.  We would give him 10 stars if that rating was available!

— Yelp User

Pleasure to deal with. Fixed issues with engine management lights on Mercedes Sprinter Van, extremely knowledgeable, courteous and finished the job on time at a reasonable cost! No hesitation in recommending.

— Google Review

Bryden is just great!  I developed car trouble on I-10 while driving to Phoenix airport from Tucson.  My husband got on the phone and picked Bryden's off a long list of Google choices - a total crap shoot. Well, we won!  Bryden met me at a very early hour, and did a quick repair that got me on the road, with no waiting.  As a result, I was on-time for my flight!  When I got back on a Sunday night,  I was able to drive home again in a safe car.  All thanks to Bryden.  On top of that, he didn't even charge me!!!  Thank you so much! Don't assume that YOUR  repair will be free too, but I think you CAN assume that he is a nice guy who knows what he is doing and who aims to treat customers right!

— Yelp User

Being a mechanic myself I am always picky who I take my vehicles to. I do European cars only so when my ram needed work I took it to Bryden. He did great work in a timely manner and even handled all the paperwork for my extended warranty. I personally highly recommend Bryden.  Great shop always a pleasure to deal with.

— Yelp User

Bryden is a nice great and they treat my car nicely!

— Google Review

This my friends, is a mechanic that restored my faith in mechanics.  Bryden and his son are the best!!! I took my Dodge Sprinter, with a Mercedes Benz engine on it (which no one wants to touch because it happens to be diesel, he fixed it quickly, I loved the work.  I wasn't expecting to pay a lot for the repair but I would do it again.  I'm sure they would've charged me less if they they could have but it is worth every penny.  I WOULD STRONGLY RECOMMEND them for any repair.  I own a computer repair shop here in Phoenix, and I tell you, being in the service industry, there are a lot of fakes out there that gives us a bad reputation but I'm very happy I found them THANKS!!!

— Yelp User

Sooooo Coool!!   Just when your down on your luck and you need your set of wheels fixed- who comes through without all the rhetoric bullshit?? Bryden's!!! My husband had a simple question we asked J____'s and Phx R&Axle and they had no clue as to what kind of tool my husband needed for his Axle-hello?? Really???? Bryden knew OR was it that he doesn't see colors, I don't know ,but He Kicks Ass So Cool!! THANK YOU BRYDEN!!!!!!

— Yelp User

Bryden's Auto Service has been our mechanic for over 15 years.  They have worked on both our Ford F150 and our Volvo.  Bryden's treats our vehicles as if they were their own!  Words to describe Bryden's Auto Service: honesty, integrity, excellent customer service, quality work, and putting the customer first!  We are honored to do business with Bryden and his team and give them our highest recommendation!

— Google Review

I was very pleased with the service I received on my Toyota Camry, very honest, fast and reliable service, I will definitely be a repeat customer! Thank you.

— Yelp User

Great place and best of all honest.

— Google Review

Fantastic service on my work van, thank you!

— Google User Review

Highly recommend! These guys listened to the issues I was having with my vehicle, appropriately diagnosed and serviced my car without any problems when other auto shops could not figure out what was going wrong. They are great!

— Google User Review

Really thorough and very nice! They are not the type of shop to make up things to do on the car and I love that they offer to help you prioritize which things to get done first. I only got my oil changed, but if I had not moved out of state, would definitely go back!

— Yelp User Review